Refund Policy

Last updated: June 29, 2026

Creator Pass refunds

Creator Pass is a one-time digital purchase. You can request a refund within 7 days if the paid export features fail on your device, you purchased by mistake, or we cannot restore access after payment.

How to request

Email support@hungergamesimulator.org with your Google login email, Creem order ID, purchase email, and a short description. We aim to respond within 5 business days.

When refunds may be refused

We may refuse refunds for abuse, chargeback fraud, policy violations, repeated purchases/refunds, or heavy use followed by a refund request. Refunds are normally returned through the original payment method via Creem.

Access after refund

Refunded, disputed, or reversed orders revoke Creator Pass access.